Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11279 Comments

Reply supreme
8:09 PM on June 20, 2021 
I precisely desired to appreciate you once again. I am not sure the things that I would have carried out in the absence of the entire ideas provided by you concerning that problem. It became a very terrifying issue for me personally, however , understanding this skilled manner you processed that took me to jump over contentment. I'm grateful for your support and in addition pray you are aware of a powerful job you're carrying out training people through the use of a blog. I am certain you have never met all of us.
supreme http://www.supremeclothings.com
Reply curry
8:09 PM on June 20, 2021 
My spouse and i felt peaceful that Chris managed to finish off his survey through the entire precious recommendations he acquired in your web site. It is now and again perplexing to simply continually be handing out facts that many people could have been trying to sell. And we also figure out we need the writer to give thanks to for that. Those explanations you've made, the straightforward web site navigation, the friendships you assist to promote - it's mostly exceptional, and it's really making our son and us do think the idea is excellent, which is highly fundamental. Thanks for all!
curry http://www.curryshoes.us.com
Reply stone island
8:01 PM on June 20, 2021 
I really wanted to post a quick note to be able to express gratitude to you for those marvelous ways you are placing at this website. My particularly long internet research has at the end been honored with sensible details to share with my guests. I would mention that most of us site visitors actually are rather fortunate to be in a wonderful network with many outstanding people with good tips and hints. I feel really fortunate to have encountered the website and look forward to many more awesome times reading here. Thanks a lot once more for everything.
stone island http://www.stoneislands.us
Reply Judysow
7:14 PM on June 20, 2021 
antabuse buy cheap cialis professional cialis 60 mg pills can you buy viagra online without a prescription 120 mg fluoxetine sildenafil otc uk generic of accutane viagra generic 20 mg cost of sildenafil in canada top online pharmacy india
Reply lebron shoes
7:09 PM on June 20, 2021 
I intended to compose you the tiny word to help give thanks as before for all the incredible solutions you've discussed on this website. This has been quite wonderfully open-handed of you to make easily all that most of us could possibly have sold for an e book to help with making some dough for themselves, most importantly now that you could possibly have done it in case you decided. Those guidelines also served to become fantastic way to recognize that the rest have similar eagerness similar to my very own to figure out much more on the subject of this issue. Certainly there are thousands of more pleasurable periods ahead for folks who start reading your website.
lebron shoes http://www.lebron18.us
Reply Best Payday Loan
6:38 PM on June 20, 2021 
payday loan lenders
Reply Carlsow
4:41 PM on June 20, 2021 
cialis 20 mg in india buy generic viagra online free shipping where can i buy viagra otc generic cialis 5mg cost viagra mexico online
Reply Getting A Loan
4:10 PM on June 20, 2021 
payday loans bad credit
Reply supreme outlet
3:30 PM on June 20, 2021 
My wife and i were now joyous that Michael managed to conclude his research using the precious recommendations he grabbed from your blog. It's not at all simplistic to simply possibly be making a gift of tips and tricks which often some people could have been making money from. We take into account we need the website owner to be grateful to for that. These illustrations you've made, the easy site menu, the relationships you will give support to promote - it's got all incredible, and it's making our son and the family reckon that the subject is fun, and that is exceedingly fundamental. Thanks for all the pieces!
supreme outlet http://www.supreme.us.org
Reply supreme hoodie
1:55 PM on June 20, 2021 
My husband and i ended up being quite comfortable that John managed to round up his web research via the ideas he discovered while using the blog. It is now and again perplexing to just continually be giving for free helpful tips that many other people have been making money from. We fully understand we have the blog owner to thank for this. The most important explanations you made, the easy web site menu, the relationships you can make it easier to engender - it's mostly fantastic, and it's really assisting our son in addition to us reason why this subject matter is brilliant, and that is incredibly essential. Thank you for the whole lot!
supreme hoodie http://www.supremeclothingsstore.com
Reply hermes online
1:23 PM on June 20, 2021 
I in addition to my guys have already been reviewing the good secrets and techniques found on the blog while suddenly got a terrible feeling I had not expressed respect to the web site owner for those secrets. All the people appeared to be absolutely excited to read all of them and already have in actuality been tapping into those things. I appreciate you for truly being considerably helpful and then for figuring out varieties of quality subjects most people are really desirous to learn about. Our honest regret for not expressing gratitude to earlier.
hermes online http://www.hermesonlineshop.com
Reply michael jordan shoes
1:22 PM on June 20, 2021 
I needed to post you this very little observation in order to give thanks yet again about the awesome techniques you've discussed on this page. It was really strangely open-handed of you to present publicly what many people could have marketed for an electronic book to get some dough for themselves, most importantly since you might have done it in the event you considered necessary. The thoughts additionally acted to be the great way to realize that other individuals have the identical interest the same as my personal own to grasp a great deal more on the topic of this condition. I'm sure there are thousands of more fun opportunities up front for individuals that browse through your blog.
michael jordan shoes http://www.michaeljordanshoes.us.com
Reply golden goose
1:22 PM on June 20, 2021 
I'm writing to let you understand of the excellent discovery my friend's daughter experienced using your webblog. She even learned such a lot of details, which included what it is like to possess a marvelous helping character to have others smoothly have an understanding of some complicated subject matter. You really surpassed visitors' desires. Many thanks for imparting such beneficial, healthy, informative and cool guidance on that topic to Ethel.
golden goose http://www.goldengooses.us
Reply golden goose sneakers
1:21 PM on June 20, 2021 
I wanted to write down a quick word in order to thank you for some of the unique secrets you are placing on this website. My extended internet research has now been compensated with reliable facts to share with my two friends. I 'd point out that most of us website visitors are unequivocally endowed to live in a decent place with so many brilliant individuals with helpful things. I feel truly grateful to have come across your web site and look forward to some more awesome minutes reading here. Thanks once again for a lot of things.
golden goose sneakers http://www.goldengoosesneakers.us.org
Reply curry 6 shoes
1:20 PM on June 20, 2021 
My husband and i got absolutely contented that Chris managed to round up his web research through your ideas he made in your weblog. It's not at all simplistic just to find yourself giving freely thoughts which usually a number of people may have been making money from. And now we grasp we've got the blog owner to give thanks to for this. Most of the explanations you have made, the straightforward web site navigation, the friendships you can help to instill - it's most wonderful, and it's aiding our son and us feel that that concept is enjoyable, and that is particularly vital. Thank you for all the pieces!
curry 6 shoes http://www.curry6.net
Reply off white
1:19 PM on June 20, 2021 
Thanks for all your efforts on this site. My niece take interest in doing investigation and it's really simple to grasp why. Most people learn all of the powerful means you provide both interesting and useful tricks on your web site and as well inspire contribution from website visitors on the situation then our own princess is really studying a lot. Have fun with the rest of the new year. Your doing a terrific job.
off white http://www.offwhitehoodies.us
Reply kobe shoes
9:39 AM on June 20, 2021 
I in addition to my pals came looking at the nice solutions located on your site and so suddenly I had a terrible suspicion I never expressed respect to the website owner for those techniques. These guys ended up stimulated to learn all of them and already have undoubtedly been tapping into those things. We appreciate you being considerably thoughtful as well as for figuring out this sort of amazing guides millions of individuals are really desirous to know about. Our own sincere apologies for not expressing gratitude to you sooner.
kobe shoes http://www.kobesneakers.com
Reply kyrie shoes
9:39 AM on June 20, 2021 
Needed to draft you this very little note to help give thanks once again with the extraordinary pointers you've discussed on this website. It was really shockingly generous with you in giving unhampered just what most people would have offered for sale as an e-book to earn some profit for themselves, even more so seeing that you could possibly have tried it in the event you wanted. Those strategies in addition acted to become a fantastic way to understand that some people have similar fervor much like my own to see very much more when considering this issue. Certainly there are numerous more enjoyable times in the future for many who find out your site.
kyrie shoes http://www.kyrieirving-shoes.us.com
Reply hermes birkin
9:38 AM on June 20, 2021 
I'm also commenting to make you understand of the outstanding experience my wife's child developed using your site. She came to understand a wide variety of details, most notably what it is like to have a marvelous helping mood to let the rest without problems gain knowledge of chosen problematic subject matter. You really exceeded her expectations. Thank you for producing the important, healthy, edifying and fun tips on your topic to Kate.
hermes birkin http://www.hermesbirkins.com
Reply golden goose
9:38 AM on June 20, 2021 
I'm also writing to let you be aware of of the outstanding experience my wife's princess obtained going through your site. She came to find several issues, most notably what it's like to possess a wonderful helping mood to make men and women very easily gain knowledge of a number of advanced topics. You undoubtedly did more than readers' expectations. Thanks for rendering such warm and friendly, dependable, informative and even unique thoughts on the topic to Gloria.
golden goose http://www.goldengooseoutletstore.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0