Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11277 Comments

Reply jordan retro
10:56 PM on June 21, 2021 
Needed to draft you a tiny observation so as to give many thanks the moment again with your striking basics you have shown on this website. This has been so pretty generous with you to convey extensively all that most people could have distributed for an electronic book to get some bucks for their own end, particularly given that you could have tried it if you ever desired. These points additionally worked like the great way to recognize that someone else have a similar interest the same as my own to realize a good deal more around this issue. Certainly there are millions of more pleasurable situations up front for many who looked at your blog post.
jordan retro http://www.retro-jordans.us.com
Reply moncler
10:14 PM on June 21, 2021 
I want to point out my love for your kindness for folks who must have help on this particular subject. Your personal commitment to passing the solution all over had been especially useful and have truly permitted women just like me to realize their ambitions. Your new useful instruction indicates a lot to me and far more to my office workers. Best wishes; from everyone of us.
moncler http://www.monclersoutletstore.com
Reply off white shoes
9:12 PM on June 21, 2021 
My spouse and i have been contented when Albert could finish up his basic research through the entire ideas he had in your site. It's not at all simplistic to just find yourself giving away key points which men and women might have been trying to sell. We really remember we need the blog owner to thank for that. Those explanations you have made, the simple web site navigation, the relationships your site help instill - it's got everything extraordinary, and it's really leading our son and the family reason why this content is brilliant, which is very mandatory. Thanks for all the pieces!
off white shoes
Reply supreme clothing
8:53 PM on June 21, 2021 
I am writing to let you be aware of of the fine encounter my daughter undergone reading your site. She came to find a good number of issues, not to mention how it is like to possess an ideal giving style to get the mediocre ones clearly know just exactly selected hard to do issues. You actually surpassed my desires. Many thanks for displaying these practical, dependable, informative and even easy tips on your topic to Mary.
supreme clothing http://www.supreme-clothings.us.com
Reply off white shoes
8:10 PM on June 21, 2021 
I precisely needed to thank you very much yet again. I am not sure the things that I could possibly have created in the absence of the solutions discussed by you regarding such a subject matter. It had been a real difficult problem for me, nevertheless coming across a expert tactic you processed it made me to leap with gladness. I'm happy for this information and believe you realize what a great job you happen to be providing teaching many others by way of your site. More than likely you've never met any of us.
off white shoes http://www.offwhiteshoes.us.com
Reply giannis antetokounmpo shoes
8:09 PM on June 21, 2021 
I needed to post you the bit of observation to help thank you very much again on your pleasant ideas you have contributed above. This is certainly tremendously generous of people like you to offer without restraint exactly what many individuals could possibly have marketed for an ebook in order to make some cash for their own end, most notably now that you might well have tried it in the event you desired. The concepts also worked to provide a great way to comprehend other people online have the identical interest just as mine to know much more related to this problem. I am sure there are a lot more pleasant periods ahead for individuals that find out your blog.
giannis antetokounmpo shoes http://www.giannisantetokounmposhoes.us
Reply stephen curry shoes
8:05 PM on June 21, 2021 
Thank you a lot for giving everyone an extraordinarily brilliant opportunity to discover important secrets from this blog. It can be very ideal and full of a lot of fun for me and my office co-workers to visit your site the equivalent of three times in one week to see the newest items you will have. And of course, we're actually motivated for the special advice served by you. Some two facts in this posting are honestly the finest we have all ever had.
stephen curry shoes http://www.stephcurryshoes.com
Reply curry 7
8:05 PM on June 21, 2021 
My wife and i felt ecstatic that Louis managed to do his investigation out of the ideas he gained through the weblog. It's not at all simplistic to simply find yourself giving out helpful hints that many many others could have been trying to sell. We really figure out we have got you to thank for this. The type of illustrations you've made, the straightforward website menu, the friendships you will make it possible to foster - it is everything incredible, and it's helping our son and us consider that the article is entertaining, and that's seriously vital. Thank you for everything!
curry 7 http://www.curry7.us
Reply birkin bag
8:04 PM on June 21, 2021 
I needed to put you this very small remark to finally thank you the moment again relating to the gorgeous things you've shown here. It is so remarkably open-handed with you to give extensively exactly what a number of us would have offered as an e book to end up making some bucks on their own, mostly now that you might have tried it if you ever considered necessary. Those concepts additionally served like a easy way to fully grasp that other people online have similar dreams just like mine to find out good deal more concerning this issue. I think there are numerous more pleasurable instances ahead for people who looked at your blog.
birkin bag http://www.birkinbag.us.com
Reply golden goose sneakers
8:04 PM on June 21, 2021 
Thanks so much for giving everyone such a superb chance to check tips from this website. It is always so sweet and as well , full of fun for me and my office co-workers to search your web site at the least three times weekly to see the fresh issues you have got. And lastly, I'm also at all times satisfied with the fantastic creative concepts you serve. Certain 4 ideas in this posting are surely the most suitable we've had.
golden goose sneakers http://www.golden-gooses.com
Reply kevin durant shoes
8:03 PM on June 21, 2021 
Thanks a lot for providing individuals with an extraordinarily breathtaking chance to check tips from here. It is always very excellent and full of amusement for me personally and my office colleagues to visit your blog no less than thrice per week to read the new issues you have got. And of course, we're actually contented for the extraordinary techniques served by you. Selected two facts on this page are undeniably the best I have ever had.
kevin durant shoes http://www.kd-shoes.us
Reply retro jordans
8:02 PM on June 21, 2021 
I would like to express appreciation to you for bailing me out of this type of situation. Because of researching throughout the online world and finding advice that were not productive, I believed my life was done. Being alive devoid of the solutions to the issues you've solved through this article content is a critical case, and the kind which may have in a wrong way damaged my career if I had not encountered your blog post. Your primary know-how and kindness in controlling the whole lot was invaluable. I'm not sure what I would have done if I had not come across such a stuff like this. I can at this time relish my future. Thank you so much for your skilled and effective help. I won't think twice to suggest your web page to any individual who requires counselling on this topic.
retro jordans http://www.jordan-retro.us.com
Reply off white
8:01 PM on June 21, 2021 
Needed to post you that little bit of observation in order to give thanks as before relating to the striking tricks you have shared above. It's pretty open-handed with people like you in giving freely all that a number of people would've made available as an e-book in order to make some profit on their own, notably given that you could have tried it in the event you decided. These ideas likewise worked as the good way to comprehend other people online have a similar keenness like my own to realize much more with regard to this matter. I know there are numerous more fun instances ahead for individuals who start reading your blog post.
off white http://www.off--white.us.com
Reply Easy Payday Loan
7:32 PM on June 21, 2021 
personal loans low interest
Reply supreme clothing
7:30 PM on June 21, 2021 
I would like to convey my respect for your kind-heartedness giving support to individuals who should have help on this one niche. Your real dedication to getting the message across appeared to be pretty productive and have in every case empowered ladies much like me to realize their desired goals. Your personal warm and helpful guide means much to me and extremely more to my fellow workers. With thanks; from all of us.
supreme clothing http://www.supremeclothings.com
Reply kd shoes
7:27 PM on June 21, 2021 
I in addition to my friends were found to be studying the nice techniques on your website then quickly got an awful suspicion I had not expressed respect to the website owner for those tips. These men ended up for that reason glad to study all of them and have now really been making the most of them. Appreciate your really being really kind and also for deciding on certain awesome things millions of individuals are really needing to discover. Our sincere regret for not expressing appreciation to you earlier.
kd shoes http://www.kd10.us
Reply supreme hoodie
7:22 PM on June 21, 2021 
I simply wanted to write a brief remark so as to say thanks to you for all of the stunning information you are posting at this site. My extensive internet investigation has finally been recognized with professional content to talk about with my neighbours. I 'd say that we readers actually are extremely blessed to be in a superb community with so many perfect people with insightful techniques. I feel very much fortunate to have seen your entire webpages and look forward to plenty of more enjoyable times reading here. Thanks a lot again for all the details.
supreme hoodie http://www.supremesonline.com
Reply chrome hearts outlet
7:21 PM on June 21, 2021 
I would like to express my passion for your generosity for those who actually need help with the theme. Your very own commitment to getting the solution all through appeared to be unbelievably informative and have allowed guys and women like me to achieve their dreams. The warm and friendly advice implies a whole lot a person like me and especially to my colleagues. Thanks a lot; from all of us.
chrome hearts outlet http://www.chromeheartstoreonline.com
Reply supreme
7:20 PM on June 21, 2021 
I have to show thanks to you for bailing me out of such a incident. Just after researching through the world-wide-web and getting principles that were not powerful, I figured my entire life was gone. Living without the presence of answers to the issues you've fixed as a result of the short post is a serious case, and the kind which may have adversely affected my career if I hadn't discovered your site. Your own talents and kindness in handling all the details was precious. I'm not sure what I would have done if I hadn't come upon such a subject like this. I'm able to now relish my future. Thanks for your time so much for your specialized and results-oriented guide. I won't think twice to suggest your web sites to anybody who will need guide about this subject matter.
supreme http://www.supremes.us.org
Reply curry 7
7:20 PM on June 21, 2021 
I am only commenting to make you know what a exceptional discovery my wife's girl developed reading through your web site. She figured out a good number of details, most notably how it is like to have an incredible giving style to have other folks very easily thoroughly grasp various grueling topics. You really surpassed our own desires. Many thanks for offering those necessary, healthy, edifying and in addition easy guidance on your topic to Evelyn.
curry 7 http://www.curry7.us

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0