Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

work-work, busy-busy,chop-chop, bang-bang

Posted on January 16, 2017 at 6:45 AM
This business having just turned 6 months old it appears it's breaking even, much to my surprise. I'm also breaking rules I'd once thought experience had taught me to obey. I wonder when I decided that winding-down time at the end of a long day or a longer week was unnecessary.... When I stopped needing to switch off the machine and gaze at the weather through the window, or even to get out into it, foul as it may be in January. ..... When I stopped needing to allow time for travelling and finding the venue, between the assignment ending this evening at one end of the country and the one starting at breakfast time tomorrow 200 miles away. It fascinates and yet concerns me that, having stepped away from massive senior local government officer responsibilities some years back, and then eventually after five absorbing and successful years also stepping down as Children's Commissioner, I have not yet learned to be a bit less "never off-duty." Part of the cause must be down to my personality. It has been described to me as "a little bit driven, Maggie ......" more than once - or, to quote a piece of teacher training feedback many moons ago, "She was all right if you like laughing. But she was too b****y enthusiastic." And then it dawned on me. I am my own diary planner, organiser and PA. Nobody answers the phone and says "she's busy that day." Nobody says "did you take all your leave?" If there's a gatekeeper and energy minder, it's me. I became all those things during the year I recently spent as a busy Director with iMPOWER Consulting Ltd. But in an on-site team there, somebody would always say "shall we break and get lunch?" or "I don't know about you, but I could do with a walk around" or "That was a really long day, if we've covered the bases let's all come back fresh tomorrow." In the same way as in my consultancy now, there were ways of creating time as part of the rhythm of the work: to step aside from the bustle and do some hard thinking that would eventually crystallise into ideas to help a client move on. This "loneliness of the long distance thinker" stuff was then brought back into that team. However small it was, whatever else the people in it were doing, we planned in time to help each other to answer key, nitty gritty questions: "what's really going on here and why? what do the people here think is happening? where's the match? how do we advise them?" These questions are at the heart of any organisation, whatever its readiness to change. Though there's nobody saying such things to me now, in fact I carry a virtual team and their voices and questions around with me. Travelling those 200 miles between today's and tomorrow's clients, having constructed my diary so I have no leeway, I process what's been said and what people have avoided saying, moving my thinking on. It makes me readier for the next time I'm there. It's always about the journey - real or metaphorical - and the story. So: What am I concluding is needed by a client, compared and contrasted with what those working there think they need? Do they all think the same? Which wise people have I worked with before, who would put questions differently, see things I don't, suggest new ways of thinking to me and the client? What outcomes are we working towards? What further work is needed to make them likelier to come to fruition? Where are the bear traps and how can they be avoided? Such processing is vital if I'm not to be a hindrance to people with challenges to overcome who need additional thinking capacity from an external mind to help them get there. When I practise what I'm preaching and stop to think I realise this is how I have always operated: probing, questioning, reflecting back to those I'm working with, finding means to cut through organisational culture which can so often be characterised as, to quote an old children's TV character, "work-work, busy-busy, chop-chop, bang-bang." That act of cutting through lets us get to what needs attention. It can lead to framing the change that's needed. More than ever in my long career, the people I'm now meeting who are seeking my advice can do one thing or the other. EITHER they can be driven, busier than ever and indeed sometimes busy beyond enduring, striving to stretch thinner resources to cover gaps they would previously never have believed could appear in services they provide out of a deeply held vocation, a commitment to serve. OR they can take time aside to do the necessary thinking and change-shaping, finding out and testing what could be done differently, using what, persuading service users and staff of the need for change exactly how, when, to what purpose. They cannot do both at once. In these times, how the nation has responded to a NHS crisis many could see coming is interesting, however much it hurts to watch it unfold. It seems we are ever less prepared to say yes to a political discourse driven by "quick: you lot over there: it's broken, just fix it" mantras, given it wasn't the people doing the work who broke what needs fixing. There is push-back. There is hard evidence. There is challenge put forward not only by the staff being shouted at, but we others. The issue in the "what's really going on?" space is key here. The chances are slim that people who know what they are talking about can answer that question whilst also juggling life and limb, survive or fail, be solvent or go bust challenges. And so the work-work busy-busy chop-chop bang-bang noise and fury, the baying from the political sidelines by people who made it happen but won't pick up the pieces, face us all in the new year. But here's a glimmer of light. It feels, from what I read as I scan and think, as if 2017 could be the year when the do-ers push back against the shouters. I hope so. And I hope that those of who seek to help can encourage them to find both their voices, and a strong hand to turn off the shouty machine so they can plan for positive change.

Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

1633 Comments

Reply Assignment Helper
9:49 AM on March 21, 2021 
letter cover for resume papers writing service homework writing help proofreading words for essay writing math help online get homework done essays by women
Reply Marksow
9:42 AM on March 21, 2021 
sildenafil 55mg where can i buy clomid online safely viagra cost in uk can you buy cialis online in canada
Reply Buying An Essay
8:58 AM on March 21, 2021 
academic paper
Reply nike sb dunk high
5:38 AM on March 21, 2021 
Thanks so much for giving everyone an extremely memorable chance to read articles and blog posts from this web site. It is usually so brilliant and packed with fun for me personally and my office co-workers to search your site no less than three times weekly to read through the latest tips you have got. Not to mention, I'm actually amazed for the remarkable concepts served by you. Selected 4 tips in this article are absolutely the most suitable I have ever had.
nike sb dunk high http://www.sbdunk.us
Reply air jordan
5:38 AM on March 21, 2021 
Needed to create you this bit of word to thank you once again for your personal marvelous knowledge you have shown on this website. It has been quite shockingly generous of people like you to allow freely precisely what numerous people would have made available as an e-book to make some profit for their own end, even more so now that you might well have done it if you desired. The ideas in addition acted like a good way to understand that other individuals have the same fervor much like my own to learn very much more in regard to this matter. I believe there are some more pleasant periods up front for those who look into your blog.
air jordan http://www.jordan1shoes.us
Reply goyard
5:38 AM on March 21, 2021 
My spouse and i ended up being so comfortable Jordan could carry out his studies by way of the precious recommendations he got out of your web pages. It's not at all simplistic to just choose to be giving away information that people may have been trying to sell. So we fully understand we now have the blog owner to thank because of that. The main explanations you made, the simple web site navigation, the relationships you make it possible to create - it is mostly extraordinary, and it's aiding our son in addition to the family do think this idea is pleasurable, which is unbelievably important. Many thanks for all!
goyard http://www.goyardhandbag.us
Reply kevin durant
5:38 AM on March 21, 2021 
My spouse and i have been now relieved Emmanuel managed to round up his homework out of the precious recommendations he got through your web site. It is now and again perplexing just to be making a gift of tips and tricks which the others may have been making money from. And now we understand we have got the blog owner to be grateful to for that. All the explanations you have made, the straightforward site navigation, the friendships you will make it possible to foster - it is mostly overwhelming, and it's facilitating our son and the family reason why the content is brilliant, and that is particularly vital. Thanks for the whole lot!
kevin durant http://www.kevindurantshoes.us.com
Reply kd12
5:37 AM on March 21, 2021 
I enjoy you because of all of your efforts on this web page. My mum loves engaging in internet research and it's really easy to understand why. A lot of people know all of the lively form you give powerful tactics by means of this web blog and even cause participation from other people on that content so our own simple princess has been understanding so much. Enjoy the rest of the new year. You're the one performing a remarkable job.
kd12 http://www.kd12.org
Reply moncler outlet
5:37 AM on March 21, 2021 
I enjoy you because of all of your labor on this blog. Gloria really loves engaging in research and it is simple to grasp why. My spouse and i hear all relating to the compelling method you provide helpful tactics by means of the website and therefore encourage contribution from visitors on that subject matter plus our own child is in fact starting to learn a great deal. Enjoy the remaining portion of the year. You're the one doing a stunning job.
moncler outlet http://www.monclerjackets.us.org
Reply nike epic react
5:37 AM on March 21, 2021 
I wish to point out my affection for your kindness giving support to individuals that require guidance on this one niche. Your real commitment to passing the message along appeared to be amazingly practical and have in most cases empowered men and women much like me to reach their dreams. Your amazing warm and friendly suggestions signifies a lot to me and far more to my colleagues. Warm regards; from everyone of us.
nike epic react http://www.nikereact.org
Reply lebron james shoes
5:37 AM on March 21, 2021 
Thank you for your whole labor on this blog. Ellie really loves working on investigation and it's easy to understand why. Most of us know all relating to the dynamic manner you create invaluable tips via this blog and as well as improve response from other ones about this point while our girl is always studying a lot. Have fun with the rest of the year. Your performing a glorious job.
lebron james shoes http://www.lebron18.net
Reply kyrie irving
5:37 AM on March 21, 2021 
I precisely desired to say thanks once more. I'm not certain what I would have gone through in the absence of the type of creative ideas revealed by you regarding that industry. It was actually a hard problem in my position, however , taking note of your skilled strategy you processed it made me to leap over happiness. I will be happy for your guidance as well as have high hopes you comprehend what a great job you have been providing teaching people today with the aid of your blog post. More than likely you haven't met all of us.
kyrie irving http://www.kyrieirvingshoes.us.com
Reply paul george
5:37 AM on March 21, 2021 
I wanted to send you one very small note in order to say thanks once again relating to the pleasing basics you have shown on this site. This is certainly remarkably generous with people like you to give easily what exactly many individuals could have distributed for an e-book to help make some money on their own, even more so since you could possibly have tried it in the event you decided. These inspiring ideas in addition acted as a good way to recognize that other individuals have similar dreams the same as my very own to find out somewhat more with regard to this condition. I am sure there are a lot more pleasurable moments in the future for those who look over your blog.
paul george http://www.paulgeorge.us.com
Reply Lisasow
8:30 PM on March 20, 2021 
sale cialis
Reply Kiasow
7:24 PM on March 20, 2021 
bactrim price uk
Reply Densow
5:57 PM on March 20, 2021 
20 mg viagra daily cheap lasix 40 mg best canadian pharmacy to order from modafinil prescription modafinil buy online us
Reply Assignment Helper
4:08 PM on March 20, 2021 
essay writing services websites for homework help for students writing a theme essay
Reply Amysow
1:12 PM on March 20, 2021 
buy sildenafil uk
Reply Carlsow
12:47 PM on March 20, 2021 
cailis sildenafil brand name in india buy zithromax online without prescription online lasix without prescription all med pharmacy
Reply Jasonsow
9:19 AM on March 20, 2021 
cheapest viagra prices over the counter viagra 2018 cialis canada online where to get women viagra 20mg sildenafil ordering viagra from india order albuterol online no prescription viagra rx price cialis pills for sale uk furosemide online canada

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0